Unidesk is made and sold by Unidesk, based in Bengaluru, India.
Email: support@unidesk.app
We reply within 2 working days.
What we can help with
- Questions about the app, downloads and setup
- Plans, payments, cancellations and refunds (see our Cancellation and Refund Policy)
- Privacy requests, including deleting your account (see our Privacy Policy)
- Bugs and feature ideas
Billing: who to contact
- Paddle orders (placed by customers in the United States): For receipts, refunds, cancellations and changes to your payment details, use the link in your Paddle receipt or go to paddle.net. For disputes about a Paddle payment, email help@paddle.com. Paddle provides all customer service inquiries for these orders.
- All other orders (paid with Razorpay): Email support@unidesk.app for refunds, cancellations and payment questions.
- Everything else (the app, sign-in, downloads and privacy requests): email support@unidesk.app.
When you write to us
- Write from the email you sign in to Unidesk with, so we can find your account.
- For a Razorpay payment question, include the payment date, the amount and the Razorpay payment ID from your receipt.
- For a Paddle payment question, include the date and amount, and the receipt from Paddle.
- Never send card numbers, UPI PINs or one-time passwords. We will never ask for them.